Editing Pikmin 3 GameStop Hands-On event
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Many attendees who had pre-purchased the game at the event, unfortunately, did not receive their copies a day early. GameStop addressed the situation, apologizing and explaining that an error had caused 3 different {{w|Stock keeping unit|SKUs}} for the same item to be made. Those who pre-purchased the game were randomly assigned one of the three, which was printed onto the purchase receipt. Since these SKUs were used to randomly generate the download codes for the early release, this caused several problems in the redemption of the game. | Many attendees who had pre-purchased the game at the event, unfortunately, did not receive their copies a day early. GameStop addressed the situation, apologizing and explaining that an error had caused 3 different {{w|Stock keeping unit|SKUs}} for the same item to be made. Those who pre-purchased the game were randomly assigned one of the three, which was printed onto the purchase receipt. Since these SKUs were used to randomly generate the download codes for the early release, this caused several problems in the redemption of the game. | ||
It is estimated that most people's orders were placed in the correct SKU, allowing them to download their game a day early as intended. However, about a third of the orders were marked as a regularly purchased downloaded copy of the game. Because of this, GameStop could not verify whether or not the person attended the event, making it so they could not legally be given said person an early copy of the game, forcing customers to wait until the game's actual release to play. | It is estimated that most people's orders were placed in the correct SKU, allowing them to download their game a day early as intended. However, about a third of the orders were marked as a regularly purchased downloaded copy of the game. Because of this, GameStop could not verify whether or not the person attended the event, making it so they could not legally be given the said person an early copy of the game, forcing customers to wait until the game's actual release to play. | ||
A few customers who pre-ordered a physical version of the game during the event had their game mistakenly listed as the early-access version of the game, which was digital. Since the SKU involved with the early download code was programmed to no longer work after {{date|3|August|2013}}, attendees who were assigned this SKU tried to return to GameStop in hopes of getting the physical copy instead. However, because the SKU no longer worked, the registers at GameStop kept reading the attempted purchase change as an out-of-stock item. Fortunately, those who made the pre-purchase on {{date|21|July|2013}} were able to get a refund, because the maximum number of days before refunds are no longer allowed at GameStop is 15. However, this also meant that those who pre-ordered the game on {{date|20|July}}, the first day of the event, | A few customers who pre-ordered a physical version of the game during the event had their game mistakenly listed as the early-access version of the game, which was digital. Since the SKU involved with the early download code was programmed to no longer work after {{date|3|August|2013}}, attendees who were assigned this SKU tried to return to GameStop in hopes of getting the physical copy instead. However, because the SKU no longer worked, the registers at GameStop kept reading the attempted purchase change as an out-of-stock item. Fortunately, those who made the pre-purchase on {{date|21|July|2013}} were able to get a refund, because the maximum number of days before refunds are no longer allowed at GameStop is 15. However, this also meant that those who pre-ordered the game on {{date|20|July}}, the first day of the event, we're unable to get a refund, effectively having to pay for the game twice. | ||
Shortly after this unfortunate event occurred, many angry gamers who fell victim to the event took to social media{{cite web|http://kousuketsubaki.deviantart.com/art/DaMN-IT-GAMESTOP-390602608|DaMN IT, GAMESTOP|deviantArt}} and online forums{{cite web|https://web.archive.org/web/20171105181403/https://miiverse.nintendo.net/posts/AYMHAAABAAD4UV52wAtIAA|A user's complaint|[[Miiverse]]}}, making others aware of the occurrence. Many blamed GameStop's faulty download-code system and their apparent ambivalence towards the situation, while others blamed Nintendo themselves. Since then, Nintendo removed the original video detailing the event from their YouTube account. However, GameSpot's upload of the video remained online, and is still up to this day.<ref name="video"/> | Shortly after this unfortunate event occurred, many angry gamers who fell victim to the event took to social media{{cite web|http://kousuketsubaki.deviantart.com/art/DaMN-IT-GAMESTOP-390602608|DaMN IT, GAMESTOP|deviantArt}} and online forums{{cite web|https://web.archive.org/web/20171105181403/https://miiverse.nintendo.net/posts/AYMHAAABAAD4UV52wAtIAA|A user's complaint|[[Miiverse]]}}, making others aware of the occurrence. Many blamed GameStop's faulty download-code system and their apparent ambivalence towards the situation, while others blamed Nintendo themselves. Since then, Nintendo removed the original video detailing the event from their YouTube account. However, GameSpot's upload of the video remained online, and is still up to this day.<ref name="video"/> | ||